Windows Crashplan Client Uninstall
Former Crashplan Backup Client Removal:
1. Open Control Panel
2. Select Uninstall a Program.
3. Select Code42 (version 8.2 and later) or Code42 CrashPlan (version 8.0 and earlier) and choose Uninstall.
4. You will be prompted for confirmation, select YES.
5. When prompted Click Yes to complete the Uninstall.
6. You must delete the following folder from your computer:
- C:\ProgramData\CrashPlan
If you don't see this folder take a look for the one below. It will be located in your user directory:
- C:\Users\<username>\AppData\<Local or Roaming>\CrashPlan
Alternative Uninstall Method:
There are also some scripts and instructions for CrashPlan removal located in the following Penguin share.
All users have read access to this share:
smb:\\penguin.mgh.harvard.edu\code42
Getting Help:
Please reach out to the Computer Services group if you have any questions or issues with the removal process of the Crashplan backup client. You can submit a helpdesk ticket by sending an email to help@molbio.mgh.harvard.edu