Windows Code42Cloud Installation
Code42Cloud Client Installation:
Note: If you are migrating from the former Crashplan on-premises backup client, please start with these Windows Crashplan Client Uninstall Instructions.
1. Click the appropriate link below to download and launch the Code42 installer for your Windows OS.
2. Click next to start the Code42 Setup Wizard
3. Click next to install Code42 for (all users)
4. Click next and allow Code42 to install in the default folder location
5. Click install
6. When prompted Click Yes to complete the installation.
7. Click Finish to end the Setup Wizard
Code42Cloud client setup and Authentication:
1. Navigate to the Code42 Client app. Open the application.
2. Sign in to Code42 with your @Molbio-research.net account. For the Server Address use: clients.us2.crashplan.com then Click Continue
3. You will be redirected to the Microsoft single-sign on (SSO) page to authenticate. Enter your @Molbio-research.net account credentials.
4. Enter your 2-factor verification code. Click Verify
5. A browser window will open with the following message.
6. The Code42 app may display the following message. This can take a few minutes to load.
7. The Code42 backup client will begin the first backup
Code42Cloud Install Requirements:
- Your computer must have Windows 10 or later
- You will need to know your Microsoft365 account credentials
- You will need access to an Authenticator app or Text enabled cell phone for the 2-factor verification code.
Note: If your computer was ordered by or checked in with Computer Services then you should fulfill all requirements.
Getting Help:
Please reach out to the Computer Services group if you have any questions or issues with the Code42Cloud installation or setup process. You can submit a helpdesk ticket by sending an email to help@molbio.mgh.harvard.edu